“ The Clover is, in fact, a beautifully designed piece of hardware, extremely modern in both appearance and function, and it’s doubtful it would have developed the cult following that made it so desirable to Starbucks in the first place were it not. The saga of its rise, embrace, acquisition and ensuing outcry is a precise, accelerated example of how a well-designed product can become a vessel into which people pour their beliefs, expectations and senses of betrayal; the parallels with Apple run more than just skin deep. ”
Portland’s Top Coffee Roaster Dumps the Clover, and Why This Matters to Product Design